If there is anything you notice during the sign up process that either discourages or prevents you from becoming a customer now, please contact us. We will either contact you and address your concerns immediately or notify you when our service expands to better serve you. Our goal is to make laundry easier and improve the quality of the lives of members of our community. So, please tell us what we need to know to be of service to you.
- Do you have special requirements or environmental
sensitivities that require us to take special
safeguards? - Would you like us to use a different type of soap for
you? - Do you require a different pick-up or drop off day?
- Do you require a faster turnaround time (which will be
coming soon)? - Do you want us to expand our service area to include
your location?
We hope that our website has all the answers to any questions you might have, but if you have been unable to find an answer please contact us! We also are here to take any suggestions, complaints, or applause. We can only get better and improve if we hear from you.
At Marinwashandfold.com, you and your needs come first. As business owners who have chosen to be in the laundry industry, we know that our customer service skills have to be superb. It is our hope that each interaction you have with us makes you feel valued, appreciated, and respected. Business is personal and so is laundry. We hope that you are satisfied with our entire product and process. We like to give you as many options as possible, from detergents to water temperatures. We offer an experience, not just folded laundry. We employ cheerful, helpful, hard-working staff that help make this a reality. From the moment you sign up with us, to the second we deliver your clothes folded (or rolled), we hope you have nothing but a fantastic experience with us.
So please, do not hesitate to contact us. If something is not living up to expectation, let us know. If you’d like something to be better, tell us. If you happen to need any special accommodations or you believe you have a unique situation, please call us. We are always open to having a conversation. We want to work with you, not only for you.
Remember,
“Live Life, not Laundry!”
Call Now – 415-858-9274