We are very aware of the costs of living in The North Bay, Believe me, since ours founders are a family with three young kids, we are led by people who are very aware of this. We appreciate your choice in choosing convenience and more quality free time as a value over the cost in time and quality of life of doing one’s own laundry.
Still, we will be raising our minimum price from $35 in most areas to $50 in all areas. The $4 fuel and inflation surcharge we added in 2022 as a result of a substantial increase in all of our costs will be in addition to this.
We do, In fact, lose money every time we provide service at the old minimum.
We will also be raising our prices slightly, by five cents from $2.19 to $2.24 for weekly customers and by four cents from $2.45 to $2.49 for by request customers. This also will help us keep up with increasing costs and inflation affecting all the costs we incur in serving you.
Since customers using home washers are incurring increases in their bills for water and gas or electric bills and condo and apartment dwellers will ultimately be incurring higher vend prices in laundry rooms (if they have not already), this increase is consistent with the cost of other options that do not offer the convenience we provide.
Please remember that we have a biweekly option at the weekly rate for regularly scheduled customers (who have sufficient clothing to last).
So long as your profile is set to allow text or email messages, you should receive a reminder the night before your pickup day. To make this change from weekly to biweekly, please call or have a website chat with our customer satisfaction team. Just tell them the first week you want to skip, and our software will schedule your pickup for the next week, and begin biweekly thereafter.
With appreciation for the loyalty of our long time customers and customer base which recently passed 1,300, we are,
Very sincerely yours,
The MWF Laundry Services Team