My wife and I have a special, personal request for our customers.
You may have read why we chose to create and bring this service to our community just over four years ago, including seeing the mission statement, newspaper article, and This is SF TV interview on the website. Seeing our three vans on the road and knowing what it took for all businesses to safely navigate Covid and post Covid economic challenges, you can conclude correctly that we have taken a personal and financial risk to bring this time saving convenience to our community (and do so in a scalable way that allows us to serve many customers).
My wife and I would like to ask you to think about which business owners and managers you know and refer us to them. To sustain properly our operational capacity, we are overdue to increase our base of business customers, especially larger ones.
You may be aware that we place a $20 referral fee credit on the account of customers who refer new, recurring customers. This credit for free service will be larger for referrals to business customers, depending on their volume.
As reflected in the material at the link below for your referrals, we promise that they will receive better, more personalized service from us than from the giant laundry services that focus their attention on the largest of businesses. To them, your referral is a number. To us, they are a person focused on serving their own customers.
You can also see video testimonials from some of our existing business customers there. At the time of this writing, four more have been offered and are being scheduled for recording and posting.
You can refer businesses in three ways.
(1). Email the recommendation and name of the person you know there to us at [email protected], and we will call them.
(2). Reach out to them and suggest that they look at the business customer page at marinwashandfold.com, mentioning that you are a customer of ours.
(3). Cut and paste the text and links below and email it to them (or simply forward this email or email this page to them with a short note).
Thank you.
Very sincerely yours,
Michael Gralnick
Co-Founder
Marin Wash and Fold Laundry Service
Sample Text To Cut and Paste
Subject:
I recommend a laundry service I use that I feel can serve your business better
Email or SMS text content:
I am a customer of a personal laundry service that also serves business customers of all sizes. My experience with them tells me they are likely to provide you with better service and more care than the big companies do. You can learn more about their business service and watch a short message from their founder and video testimonials from some of their other business customers at these links.