We are again pre-announcing our plan for the entire holiday season this year to provide a consolidated announcement. We will also resend a reminder just before Thanksgiving. As always, we will work closely with and prioritize our business customers, who we know need their returns to serve their own customers.
As always, we ask that regularly scheduled customers traveling for the holidays remember to place their account on vacation hold to avoid the monetary and environmental cost of sending our team to your location, and the resulting $17 no laundry left for pickup charge if we do go out to your location.
Also, please remember that the email and text notification component of our software is determined by days of the week, and not dates on a calendar. Unfortunately, we are not able on these small handful of adjusted holiday dates each year to adjust the notifications. Please disregard the night before notifications if they differ from what follows (and please bear in mind that night before notifications may not be sent on the adjusted days).
However, the same day notifications and reminders will occur on the date of your holiday adjusted scheduled pickup or return.
Looking way ahead, the Christmas and New Years holidays in 2022 both fall on Saturdays into Sundays. Therefore, there will be no changes for these holiday weekends this year.
July 4th falls on a Monday in 2022. Friday July 1st pickups will be returned on Tuesday July 5th. Saturday July 2nd pickups will be returned Wednesday July 6th. And, pickups scheduled for Monday July 4th should be placed out and will be picked up on Tuesday July 5th, with our business customers being returned on schedule Wednesday July 6th, and our residential customers either being returned on schedule on Wednesday July 6th, or being returned on Thursday July 7th (depending on our volume and staffing on Tuesday July 5th).
Our Thanksgiving day (Thursday) pickups and returns will be moved to the day after Thanksgiving. If you have a pickup the Tuesday before Thanksgiving, please anticipate a Friday return date. Our Wednesday pickups should not be effected by thanksgiving, though return times on Friday may be later than normal in the day because of the consolidation.
As noted above, we will work to focus on prioritizing our business customers and getting them prioritized returns, on days that are earlier than the adjusted return dates above.
We know each year that this does create some added complexity. Nonetheless, we believe that enabling the people who handle your laundry to take time off of work on the some specific holidays ultimately leads to serving you better through the year as a whole.
We wish you all the best on July 4th, on Thanksgiving weekend, and during the holiday season and in the new year.
Sincerely,
The Marin Wash and Fold Team