As most of our customers may have concluded by watching the news, most all of our costs have been increasing significantly. Among other things, this includes fuel, parts for maintaining machines and vans, soap, plastic bags and hangers, and even CPI increases on facility rent. We also remain committed to paying our team members better than they may earn in alternative lines of work so they will feel they are paid well for providing our customers with the service we provide. Our service is intended to enable people to trade their time doing the chore of laundry for quality free time or productive time generating additional revenue or income.
We will be raising our by-request customer price from $2.24 to $2.35 per pound (slightly less than a five percent increase). Some of our per item charges may also be increased slightly.
However, our weekly and regularly scheduled biweekly customer price will remain the same at $1.99 per pound.
Some of our earliest customers have continued through the years set at our initial prices. We are grateful to those who helped us launch this business over three years ago. Our infrequent, by-request, early customers will be shifted to our current pricing. We are deciding whether to increase our weekly customers who have been with us regularly for nearly three years to our $1.99 price as we review the list of those customers, how long they have been with us, and the amount of laundry they send in each week.
Thank you for your understanding, and for your continued referrals. As we believe all our customers know, a $20 credit is placed on the account of any existing customer who refers a new recurring customer.
The Marin Wash and Fold Team